Description

The ANGEL EYE CAMERA LICENSE is an innovative camera system tailored for hospital settings, specifically within neonatal and pediatric units. This system provides a secure and seamless way for families to stay connected with their loved ones through live video streaming, accessible via a web browser or mobile app. Designed with privacy and security in mind, it ensures that only authorized family members can view the live feed, offering peace of mind to both families and healthcare providers.

Key Features

Live Video Streaming

• Real-Time Access: Families can view live video feeds of patients, such as babies in the NICU, from any internet-enabled device.
• On-Screen Controls: Features include on/off, pause, low light mode, and orientation adjustments for optimal viewing.
• Privacy Management: Cameras automatically turn off during care times or procedures, ensuring privacy when needed.

Communication Tools

• One-Way Messaging: Allows clinical staff to send photos, videos, and text messages to families, keeping them informed without expecting replies.
• Content Management: Photos and videos may expire after 24 hours, enhancing security as they cannot be downloaded or saved.

User Management

• Account Roles: Birth parents are primary account holders, with options to add family members for livestream viewing.
• Secure Access: Features individual logins, optional two-factor authentication, and comprehensive account management through the app.

Software and Integration

Platform Features

• Progressive Web App: Compatible with all devices and supports over 70 languages with a built-in translator.
• Regular Updates: Monthly software improvements and real-time site notifications keep users informed and engaged.

Hospital Integration

• EHR Integration: Seamlessly integrates with hospital electronic health records for efficient account and camera management.
• Data Security: A HIPAA-compliant platform with no need for on-premises servers, ensuring robust data protection.

Support and Maintenance

Technical Support

• 24/7 Availability: Round-the-clock support for users and hospital staff, along with a dedicated clinical support team.
• Hardware Services: Includes rapid repair turnaround, spare cameras based on deployment, and extended warranty coverage.

Development and Feedback

• User-Driven Enhancements: Continuous improvement through feedback, ensuring the platform meets the evolving needs of its users.

Additional Features

• Donor Recognition: Optional features for acknowledging donors and providing analytics and reporting tools for hospital staff.
• Multi-Solution Flexibility: Customizable to meet specific needs of different units or hospitals, with resources for troubleshooting connectivity and video quality issues.

The ANGEL EYE CAMERA LICENSE stands out as a comprehensive solution for enhancing family engagement and communication in critical care environments, fostering a supportive and informed experience for all involved.