All Categories

GoSupply Logo

Terms and Conditions

Last updated: January 2025

1. Agreement to Terms

By accessing and using GoSupply's website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our service.

2. Use of Our Service

GoSupply provides an online platform for purchasing business and medical supplies. By using our service, you agree to:

  • Provide accurate and complete information when creating an account
  • Maintain the security of your account credentials
  • Use the service only for lawful purposes
  • Not interfere with or disrupt the service
  • Comply with all applicable laws and regulations

3. Account Registration

To access certain features of our service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Update your information to keep it accurate
  • Keep your password confidential
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account

4. Products and Pricing

Product Descriptions: We strive to provide accurate product descriptions and images. However, we do not warrant that descriptions or other content is accurate, complete, or error-free.

Pricing: All prices are displayed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time without notice.

Availability: Product availability is subject to change without notice. We reserve the right to limit quantities and to refuse or cancel orders.

5. Orders and Payment

Order Acceptance: Your order constitutes an offer to purchase. We may accept or reject your order at our discretion.

Payment Methods: We accept credit cards, debit cards, and NDIS payments. All payments are processed securely through our payment partners.

Order Cancellation: Orders may be cancelled before shipment. Once shipped, please refer to our Returns Policy.

6. NDIS Participants

For NDIS participants using our service:

  • You warrant that purchases are for approved NDIS supports
  • You are responsible for ensuring products meet your plan requirements
  • We will provide invoices and documentation as required
  • Plan-managed and self-managed options are available

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of GoSupply or its content suppliers and is protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

8. Privacy

Your use of our service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal information.

9. Limitation of Liability

To the maximum extent permitted by law, GoSupply shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use the service
  • Any products purchased through the service
  • Unauthorized access to your transmissions or data
  • Statements or conduct of any third party on the service

10. Indemnification

You agree to indemnify and hold harmless GoSupply, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the service or violation of these terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service constitutes acceptance of the modified terms.

13. Contact Information

For questions about these Terms and Conditions, please contact us at:

Email: legal@gosupply.com.au

Phone: 1300 XXX XXX

Address: [Your Business Address]